Sotero: Honest Help for Crypto Issues
Crisis. Resolved. Something's gone wrong with your crypto: frozen accounts, wrong transfers, scams, lost wallets, and more. We review your case for free and tell you honestly if we can help, and how. If we can't, you won't be charged.
Who we are: experienced crypto specialists
We're not a support hotline that learned crypto. We're crypto people who decided to help. Years of building and operating in this industry gave us the contacts and real-world experience most support services simply don't have.
How Sotero works
Free case assessment
Tell us what happened in a two-minute triage. We score how recoverable your case is and tell you honestly, so you never pay to be told the truth.
Honest routing to the right path
Depending on your case we point you to a free guide, a written review, an assigned specialist, or a priority call. We only charge for real work.
What crypto problems we help with
Stolen crypto, scams and fraud
Transaction tracing, evidence organization, and exchange escalation packets for theft, drainers, phishing, and investment scams.
Frozen or locked exchange accounts
Help with frozen accounts, KYC and verification holds, withdrawal locks, and wrong-chain or missing exchange deposits.
General exchange help
Account setup, verification, appeals, and general questions about your exchange account.
Wallet and transaction issues
Stuck or failed transactions and missing balances or tokens.
Crypto inheritance and estate access
Discovery, exchange inheritance access, wallet recovery, and probate-ready documentation for executors and beneficiaries.
What we never do
Never ask for your seed phrase, keys, passwords, or 2FA. Never take custody of your funds. Never need remote access. Never move funds for you. Never guarantee recovery. Never ask you to send crypto to "recover" crypto.
Start your free assessment using the button at the top of the page.
